Biography
Celeste Campos-Castillo is an Associate Professor in the Department of Media & Information. Celeste discovers ways technologies can be designed and implemented so that they mitigate inequalities, particularly with respect to health outcomes and access to health care. This interdisciplinary and multimethod research involves documenting where inequalities exist and why, partnering with communities to identify their needs and develop solutions, and conducting social psychological research to understand the underlying mechanisms that connect individuals, contexts, and outcomes. Examples of this research include identifying the resource deficits that incline people to turn to chatbots for social support, developing chatbot designs that enhance user agency by enabling their access to resources, and designing accessible mental health screeners for autistic youth.Links
https://comartsci.msu.edu/our-people/celeste-campos-castillo